Frequently Asked Questions (FAQ)
We’ve compiled answers to the most common questions about our services, shipping, and products to help you have the best experience with RXMeds.is.
A: We specialize in a wide range of pharmaceutical products, including prescription and over-the-counter medications. All products sold by RXMeds.is are 100% genuine and sourced from licensed suppliers to ensure quality and safety.
A: You can place an order directly through our website at RXMeds.is. Simply browse our catalog, add your desired products to the cart, and proceed to checkout.
A: We accept a variety of secure payment methods, including:
Credit and debit cards
Interac e-Transfer
Other secure online payment options (as available on checkout)
A: Yes! All orders with confirmed payment received before 1 PM PST are shipped the same day. Orders placed after this time will be shipped the following business day.
A: We offer the following shipping services:
Express Xpresspost Shipping: Available for a flat fee of $25 per order. This service delivers within 1-4 business days, depending on your location.
All shipments come with a tracking number for real-time updates and are packaged in 100% safe and discreet packaging for your privacy.
A: Currently, RXMeds.is only ships within Canada. We are working on expanding our shipping options in the future.
A: Once your order is shipped, you will receive an email containing your tracking number. You can use this number to track your shipment through the carrier’s website.
A: Absolutely. We understand the importance of privacy, which is why all orders are packaged in plain, unmarked packaging with no indication of the contents.
A: We stand behind the quality of our products and services with a 100% Satisfaction Guarantee:
100% Genuine Products: All medications are authentic and sourced from licensed suppliers.
100% Order Accuracy Guarantee: If you receive an incorrect product, we’ll reship the correct item at no cost.
A: Due to the nature of pharmaceutical products, we do not accept returns or exchanges. However, if you receive the wrong item, please contact us within 48 hours of delivery, and we will resolve the issue promptly.
A: If there is an issue with your order, please contact us within 48 hours of receiving your shipment. Provide the following information:
Your order number
A description of the issue
Photos of the received product(s), if applicable
Our customer service team will investigate and ensure a quick resolution.
A: If you have any questions, concerns, or need assistance, feel free to reach out to our customer service team:
Email: sales@rxmeds.is
Business Hours: Monday to Friday, 8 AM to 5 P
We hope this FAQ answers your questions. Thank you for choosing RXMeds.is—your trusted source for safe, genuine, and reliable pharmaceutical products.